Technical Support

Our worldwide service network and numerous specialists allow us to provide quick on-site support to customers in need of assistance. We also offer training and advice in order to optimize the processes on your SUNSHINE busbar machine and in your production facilities.

Immediate Assistance from the Experts

The services we offer are characterized by high availability, centrally logged service cases and extensive expertise.

If you have any questions related to your machine, you can contact our technicians at any time. Thanks to our extended on-call service, you can even contact us outside of business hours if you have a problem.

If a technical expert is not immediately available, your inquiry will be logged centrally and passed immediately to the next available expert.

Guaranteed short response time.

With SUNSHINE Remote Service

SUNSHINE-BUSBAR-MACHINE-Remotservice

Thanks to Our Proven Remote Maintenance Concept, We Are...

efficient service

  • Fewer service callouts mean lower costs
  • Reliable, faster diagnosis for identification of spare parts
  • Option to carry out software updates online
  • Can be retrofitted on all network-compatible machines

Advanced service

  • Basis for networked solutions for digitalized production 
  • Use of performance-optimized software solutions
  • Basis for preventive maintenance and condition monitoring

security service

  • VPN-encrypted, secure connection to the remote service platform
  • Only authorized specialists can establish a teleservice connection
  • Only you can determine when a connection is set up and can enable this connection via key-operated switch
  • All teleservice connections are logged and documented
Your contact person

Technical Support

Customer Service

Customer busbar machine application showcase

As high-quality busbar processing machine manufacturer and factory in China, SUNSHINE® has 20 years of busbar machine manufacturing experience. We customize busbar fabrication processing solutions such as bending, cutting, and punching for customers, which are well received by customers in Southeast Asia and South America.

Get Best Busbar Machine Quote from SUNSHINE® in China

Quickly review your requirement and deliver professional technical solutions efficiently!We listen and we care your needs,Our people will get in touch with you by email and phone calls in 24 hours.